Applying for a SASSA grant has become much easier thanks to the online application system.
Whether you’re applying for the SRD (R350/R370) grant or other SASSA social grants, this guide will walk you through the entire process in simple, clear steps.
What You Need Before You Start
Before beginning your online application, make sure you have:
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Your South African ID number (or permit details if applicable)
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A working cellphone number to receive SMS codes
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A valid email address
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Supporting documents, such as:
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ID copy
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Proof of residence
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Bank statement or bank confirmation letter
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Child birth certificates (for child grants)
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Medical report (for disability grant)
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Keep your documents in PDF, JPG or PNG format.
Step 1: Visit the Official SASSA Online Portals
There are two main official websites for online applications:
1. SRD Grant:
2. Other SASSA Grants (Child Support, Old Age, Disability, etc.):
Choose the correct one based on the grant you want to apply for.
Step 2: Start the Application
For SRD (R350/R370) Grant
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Go to srd.sassa.gov.za
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Click “Apply”
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Enter your ID number and mobile number
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You will receive an SMS with a verification code (OTP)
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Enter the OTP to continue
For Other Grants
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Go to services.sassa.gov.za
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Create an account using your ID number, phone number and email
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Log in and select “Apply for a Grant”
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Choose the specific grant you need
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Fill in your details
Step 3: Fill In Your Personal Information
You will be asked to provide:
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Full name and ID number
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Contact details
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Address
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Employment status
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Household information (for means testing)
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Banking details for payment
Make sure the information matches your ID exactly.
Step 4: Upload Required Supporting Documents
Upload clear copies of the documents needed for your specific grant, such as:
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ID document
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Proof of residence
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Bank confirmation / statement
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Child birth certificates
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Medical report forms (if disability-related)
Tip: Use your phone camera if you don’t have a scanner—just ensure the image is clear.
Step 5: Accept Terms and Submit Your Application
After reviewing your details:
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Agree to the Terms & Conditions
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Confirm the Declaration and Consent
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Click Submit
You will receive a Confirmation Message and an Application Reference Number (AppID).
Keep this number safe—it’s needed for status checks.
Step 6: Complete Biometric Verification (If Required)
From 2025, some applicants must complete biometric verification.
If SASSA asks for biometrics, follow the instructions sent via SMS or email.
Failing to complete biometrics can delay or block your approval.
Step 7: Check Your Application Status Online
To track your progress:
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Visit srd.sassa.gov.za (for SRD)
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Visit services.sassa.gov.za (for other grants)
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Enter your ID number and Application Reference Number
Check your status weekly until a decision is made.
Common Reasons for Delays
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Incorrect ID information
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Wrong banking details
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Blurry or missing documents
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Phone number changed after applying
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Biometrics not completed
Correcting these early helps speed up your approval.
Need to Update or Fix Your Application?
You can:
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Reconfirm information
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Update bank details
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Change contact details
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Reapply or reinstate (for SRD grant)
All available on the official portals.
Quick Checklist for Applicants
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✔ South African ID / permit
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✔ Working mobile number
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✔ Clear supporting documents
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✔ Bank details ready
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✔ AppID saved
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✔ Biometrics completed (if requested)
Final Thoughts
Applying for a SASSA grant online in 2025 is the fastest and most convenient method. Just make sure to use the official portals, keep your documents ready and check your status regularly. With the right information, your application can be completed in just a few minutes.
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